Acceptable Use Policy

This Acceptable Use Policy (“Policy”) outlines the rules and standards that apply to your use of our website, https://duifightermeyer.com,  and any related services (“Services”). The examples in this Policy are illustrative, not exhaustive.

By accessing or using the Services, you agree to comply with the most current version of this Policy. We may revise this Policy periodically and will post updates on our website. Continued use of the Services constitutes acceptance of those changes.

We may suspend, restrict, or terminate your access to the Services if, in our judgment, you have violated this Policy—directly or indirectly—or have permitted or assisted others in doing so.

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1. General Requirements

To maintain a trustworthy and reliable communication environment, all messages sent through the Services—whether SMS, MMS, webchat, voice, or other supported channels—must follow applicable laws, industry rules, and the guidelines in this Policy. These standards include requirements related to:

• Consent (“opt-in”)

• Revocation of consent (“opt-out”)

• Sender identification

• Messaging practices and frequency

• Prohibited content categories

• Filtering evasion

• Enforcement procedures

Users are responsible for ensuring that any communication sent through the Services complies with these rules.

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2. Consent Requirements

Maintaining Records

You must keep proof of a recipient’s consent, such as a signed form or timestamped digital record. These records must be retained for as long as required by law or industry best practices—even after the individual opts out.

If you receive consent but do not contact the individual within a reasonable amount of time, you must reconfirm permission in your initial message.

Consent cannot be transferred, bought, sold, or applied to other brands, business lines, or messaging purposes.

When Individuals Contact You First

If someone initiates contact—for example, by texting you with a question—you may reply within that same conversational context. Their inbound message serves as both consent and proof of consent. This consent does not extend to future or unrelated messages.

Informational Messages Based on an Existing Relationship

You may send non-promotional, informational messages when:

• The individual previously provided their phone number,

• They took an action that reasonably triggers the communication, and

• They have not opted out.

Examples include: appointment reminders, receipts, one-time verification codes, shipping updates, and coordination messages. These messages may not include marketing content.

If you plan to send recurring messages, you must clearly provide opt-out instructions and respect frequency preferences. Reconfirmation of consent should follow applicable regulations.

Standard Consent

Prior to sending any message, the recipient must knowingly agree to receive messages of the type you intend to send.

Alternative Consent Scenarios

In limited cases, consent may be obtained through alternative methods recognized by local law or messaging guidelines.

3. Sender Identification

Every outbound message must clearly identify you—the party who obtained the recipient’s consent—unless it is part of an ongoing, active conversation.

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4. Opt-Out Requirements

Your first message to a recipient must include opt-out instructions such as:

“Reply STOP to unsubscribe.”

Acceptable opt-out keywords include: STOP, STOPALL, UNSUBSCRIBE, QUIT.

Recipients must be able to revoke consent at any time. After an opt-out request, you may send one confirmation message, but no additional messages are allowed until new consent is granted.

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5. Prohibited Content

You may not use the Services to create, send, promote, reference, or link to content involving:

A. Unsolicited Advertising or Solicitations

Including promotional messages or announcements sent without proper consent.

B. Illegal, Harmful, or Deceptive Activities

Such as:

• Child sexual abuse material or exploitation

• Fraudulent goods, services, or scams

• “Get rich quick” or high-risk investment schemes

• Payday loans or other high-risk financial services

• Lead generation or data-harvesting operations

• Debt relief, debt collection, or credit repair services

• Illegal or regulated substances (e.g., cannabis, CBD, prescription drugs not allowed over-the-counter)

• Gambling activities

• SHAFT categories (Sex, Hate, Alcohol, Firearms, Tobacco—including vaping)

• Phishing, pharming, or other deceptive tactics

C. Intellectual Property Violations

Content infringing on third-party rights.

D. Offensive or Abusive Material

Harassing, obscene, defamatory, threatening, or invasive content.

E. Harmful Software

Malware, viruses, spyware, or other harmful code.

F. Filter Evasion

Content designed to circumvent detection systems.

G. Prohibited Industries

Any industries barred by your Services agreement.

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6. Message Abuse & Misrepresentation

You may not:

• Use bots or automated tools to send unauthorized messages

• Mask or alter message headers

• Misrepresent your identity or the origin of messages

• Use another party’s identity without explicit permission

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7. Evasion of Detection Systems

You may not engage in practices intended to avoid unwanted-messaging filters, including:

• Content manipulation (e.g., intentionally misspelled words to bypass filters)

• Snowshoeing (sending similar messages from multiple numbers to avoid detection)

• Use of public/shared URL shorteners (e.g., Bitly, TinyURL). Use a dedicated short domain instead.

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8. Reverse Engineering & Technical Restrictions

You may not:

• Modify or create derivative works of the Services

• Attempt to obtain source code or non-public APIs

• Circumvent security measures or rate limits

• Remove proprietary notices from the Services or related output

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9. Monitoring & Enforcement

We reserve the right—but are not obligated—to:

• Monitor content sent through the Services

• Investigate suspected violations

• Restrict, remove, or disable access to users or content that violates this Policy

• Report unlawful activity to law enforcement, regulators, or appropriate third parties

• Share customer information as needed to support investigations

We may cooperate fully with authorities investigating misuse of the Services.

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10. Reporting Violations

If you believe someone is violating this Policy, you must notify us promptly and assist us, if requested, in resolving the issue.